Privacy policy

Last updated: September 14, 2026

Elevoriia is owned and operated by Shenzhen Xiaojiumeimei Trading Co., Ltd.

Shenzhen Xiaojiumeimei Trading Co., Ltd. is the legal entity responsible for operating elevoriia.com and managing the commercial activities associated with the Elevoriia online store.

Elevoriia operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Elevoriia is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you provide when communicating with us, such as when submitting a customer support inquiry.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, make a purchase, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies;
From our service providers, including when we engage providers to enable certain technology or when they collect or process personal information on our behalf;
From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use personal information to provide the Services, including to:

Perform our contract with you;
Process payments;
Fulfill orders;
Remember preferences and products you may be interested in;
Send notifications relating to your account;
Process purchases, returns, exchanges, cancellations, and other transactions;
Create, maintain, and manage customer accounts;
Arrange shipping;
Facilitate returns and exchanges;
Enable you to post reviews where available; and
Create and improve a customized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as:

Sending marketing, advertising, and promotional communications by email, text message, postal mail, or other permitted methods;
Showing online advertisements for products or services on the Services or other websites;
Providing advertisements based on products you previously purchased, viewed, or added to your cart, where permitted by applicable law.

Security and Fraud Prevention

We use personal information to:

Authenticate your account;
Provide a secure payment and shopping experience;
Detect, investigate, or take action regarding suspected fraudulent, illegal, unsafe, or malicious activity;
Protect the security of our Services;
Protect our customers, business, and other users.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure.

We recommend that you do not share your username, password, or other access details with unauthorized persons.

Communicating With You

We use personal information to:

Provide customer support;
Respond to inquiries;
Provide effective services;
Maintain our customer relationship;
Provide order, shipping, return, refund, and other after-sales assistance.

Legal Reasons

We may use personal information to:

Comply with applicable law;
Respond to valid legal processes;
Respond to lawful requests from government authorities or law enforcement agencies;
Investigate or participate in legal proceedings;
Enforce applicable terms or policies;
Investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

With Shopify, vendors, and other service providers that perform services on our behalf, including IT management, payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping.
With business and marketing partners to provide marketing services and advertising where permitted by applicable law.
When you direct, request, or consent to disclosure, such as where information needs to be provided to a shipping carrier to deliver an order or through your use of third-party widgets or integrations.
With affiliates or within our corporate group, where applicable.
In connection with a business transaction, such as a merger, acquisition, restructuring, bankruptcy, or sale of assets.
To comply with legal obligations, including valid subpoenas, search warrants, court orders, or other lawful requests.
To enforce applicable terms or policies or to protect the Services, our rights, our customers, or others.

Depending on where you reside, you may have the right to direct us not to share certain information for targeted advertising or marketing purposes where such rights are provided by applicable law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than the country where you reside in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, Shopify, and other merchants.

To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify may be responsible for certain processing of personal information, including responding to requests concerning information processed by Shopify for these purposes.

To learn more about how Shopify uses your personal information and the rights that may be available to you, please review the:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users

Depending on where you live, you may also exercise certain rights relating to information processed by Shopify through the:

Shopify Privacy Portal:
https://privacy.shopify.com/en

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by independent third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other applicable terms.

We do not control and are not responsible for the privacy, security, accuracy, completeness, reliability, or content practices of independent third-party websites or services.

Information you provide in public or semi-public locations, including information shared through third-party social networking platforms, may also be visible to other users or third parties.

Our inclusion of a third-party link does not, by itself, imply endorsement of that third party, its content, or its owner or operator.

Children's Data

The Services are not intended to be used by children who are not legally permitted to use the Services in their jurisdiction.

We do not knowingly collect personal information about children in circumstances where doing so would violate applicable law.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that the information be reviewed and, where appropriate, deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms may be defined under applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

In addition, information transmitted over the internet may not be completely secure while in transit.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on different factors, including whether we need the information to:

Maintain your account;
Provide the Services;
Process or document purchases;
Fulfill orders;
Provide customer support;
Comply with legal obligations;
Resolve disputes;
Prevent fraud;
Enforce applicable contracts and policies.

Information may be retained for as long as reasonably necessary for the applicable purpose and as permitted or required by law.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be subject to applicable legal exceptions.

Right to Access / Know

You may have the right to request access to personal information that we maintain about you.

Right to Delete

You may have the right to request deletion of personal information that we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right of Portability

You may have the right to receive a copy of certain personal information that we maintain about you and, in certain circumstances, request that it be transferred to another party.

Right to Opt Out of Sale or Sharing for Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of personal information or to opt out of certain processing of personal information for targeted advertising, as those terms may be defined under applicable privacy laws.

Managing Communication Preferences

We may send promotional emails and other marketing communications where permitted.

You may opt out of promotional emails at any time by using the unsubscribe option displayed in the applicable message.

If you opt out of promotional communications, we may still send necessary non-promotional messages relating to:

Your account;
Orders;
Payments;
Shipping;
Delivery;
Returns;
Refunds; and
Customer support.

You may exercise applicable privacy rights where indicated through the Services or by contacting us using the information provided below.

To learn more about how Shopify uses personal information and the rights that may be available to you, including rights relating to information processed by Shopify, you may visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorized agent to make a privacy request on your behalf.

Before accepting a request from an authorized agent, we may require proof that you have authorized that person to act for you and may ask you to verify your identity directly.

We will respond to valid privacy requests within the timeframe required by applicable law.

Complaints

If you have complaints about how we process personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to:

Appeal certain decisions regarding your privacy request; or
Lodge a complaint with an appropriate local data protection authority.

International Transfers

Please note that personal information may be transferred, stored, or processed outside the country where you live.

If personal information is transferred outside the European Economic Area or the United Kingdom, we may rely on legally recognized transfer mechanisms where required.

These mechanisms may include:

The European Commission's Standard Contractual Clauses;
Applicable UK transfer mechanisms or equivalent contractual protections; or
Another legally recognized safeguard.

Such safeguards may not be required where the destination has been recognized as providing an adequate level of protection under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to:

Our privacy practices;
Business operations;
Services;
Technology;
Legal requirements; or
Regulatory requirements.

We will post the revised Privacy Policy on this website.

Where appropriate, we will also update the Last updated date and provide additional notice where required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise an applicable privacy right, please contact us using the information below.

Brand Name:
Elevoriia

Legal Company Name:
Shenzhen Xiaojiumeimei Trading Co., Ltd.

Website:
elevoriia.com

Business Address:
9B-S28, Qiaofu Mansion, No.57 Xinwen Road, Meiling Community, Lianhua Sub-district, Futian District, Shenzhen, China

Customer Support Email:
service@elevoriia.com

Customer Support Hotline:
0755-33355221